Privacy Policy

Thank you for visiting our website (the “Site”) where you found the link to our privacy policy (the “Privacy Policy”). The Website is owned by us (collectively referred to as “we”, “our” or “us”) and you can contact us at any time by email: [email protected].


We are committed to protecting the privacy of any personal information that you provide to us (“Personal Information”) and are committed to providing a safe, responsible, and secure environment. Our aim is to ensure that the use of your personal data is compliant with the General Data Protection Regulation (EU) 2016/679 (“GDPR”). Accordingly, we have issued this policy to inform you about our use of your personal information.


  1. Introduction


1.1. This Privacy Policy describes how we collect and process personal information and the steps we take to protect that information.


1.2. By using our Services, you hereby confirm that you have read and agree to the terms of this Privacy Policy and that you consent to the use of your personal information for the purposes set out in paragraph 3 of this Privacy Policy. If you do not wish to provide your personal information on the basis set out in this Privacy Policy, you should not enter the relevant information on the Website or otherwise provide us with your personal information. However, if you do not provide your personal information, you may not be able to use all of the services we are able to offer.


1.3. Capitalized terms not defined in this Privacy Policy are as defined in the Terms of Service.


1.4. Definitions:


1.4.1. “You” means the user using our Services.


1.4.2. “Personal Information” is information that specifically identifies an individual or that is linked to information that identifies a specific individual.


1.4.3. “Visitor” means an individual who is not a user using the public area but does not have access to the protected areas of the Website or the Service.


1.5. Basics:


This policy is based on the following data protection principles:


The processing of personal data must be carried out in a lawful, fair and transparent manner;

Personal data must be collected for specified, explicit and legitimate purposes and not further processed in a way that is incompatible with those purposes;

The collection of personal data must be adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed;

The personal data must be accurate and, where necessary, kept up to date;

All reasonable measures are taken to ensure that personal data that are inaccurate, having regard to the purposes for which they are processed, are erased or rectified without delay;

Personal data must be kept in a form that permits identification of the data subject, for no longer than is necessary for the purposes for which they are processed;

All personal data shall be kept confidential and stored in a manner that ensures appropriate security;

Personal data will not be passed on to third parties, unless this is necessary for the provision of services with their consent;

The data subjects have the right to request information about their personal data, their correction or deletion or the restriction of processing or to object to the processing, as well as the right to data portability.


  1. The Information We Collect


2.1. In order to provide you with the Services, we collect your personal information when you register an account. “Personal Information” is any information from which you can be personally identified.


(a) We may collect, store and use information about your computer, mobile device or other hardware through which you access the Website and your visits to and use of the Website (including but not limited to your IP Address, your geographic location, your browser/platform type and version, your internet service provider, your operating system, the source of referrals and exit pages, the duration of your visit, the page views, the navigation on the website and the search terms you used;

(b) to the extent that we collect and process documentation on behalf of our collaborating companies to assist them in complying with various legal requirements, including without limitation anti-money laundering and KYC procedures, we may receive a copy of your passport , directors’ and shareholders’ information, driver’s licenses and proof of your address. These documents contain various items of personal and company information.

(c) you may have the opportunity to provide us with additional information from time to time;

(d) If you choose to subscribe to our Service and/or contact us by email, telephone or via a contact form provided on the Website, we may ask you to provide some or all of the following information:

(i) your name (first and last name);

(ii) your address;

(iii) your IP address;

(iv) your email address;

(v) your telephone number; and/or

(vi) details of your account balance and/or sales status;

(vii) Details of any search you have made and/or any transaction you have made with an Affiliate.

2.2. Not all of the personal information we hold about you comes directly from you. We may also collect information from third parties such as B. our partners, service providers and publicly available websites (e.g. social media platforms) to comply with our legal and regulatory obligations to provide services that we believe may be of interest to us to help maintain data accuracy and to provide and improve the Services.


  1. How we will use your personal information


3.1. We will process your personal data in accordance with the GDPR and to provide the Services. We will process your personal data to enable us:


(a) to provide our services to you;

(b) to assist third party companies in providing their services to you;

(c) to enable you to use our Services;

(d) to send you relevant and targeted promotional communications;

(e) to notify you of changes we have made or intend to make to the Website and/or our Services;

(f) to send you emails when necessary;

(j) to analyze and improve the services offered on our website.

3.2. If at any time you wish us to stop processing your personal data for the purposes set out above, you must contact us by email and we will take the appropriate steps to stop processing. Please note that this may mean that your account will be closed.


3.3. Should the purposes of processing change, we will notify you as soon as possible and obtain any additional consent that may be required.


  1. Disclosure of Your Personal Information


4.1. Except as described in this Policy, we will not disclose the personal information we collect or store as part of the Service to any third party without your prior express consent. We may share information with third parties in the following circumstances:


4.2. Except to the extent that we are required to do so by an applicable law or governmental or judicial authority, we will share your personal information with our third party companies only to the extent necessary for us or them to provide our or their services to provide for you.


4.3. We will use all reasonable efforts to ensure that all companies to which we disclose your confidential information comply with the Data Protection Act 1998 (or an equivalent standard) in relation to the use and storage of your personal information.


4.4. In the event that we sell or buy any business or assets, we may disclose your personal and transaction information to the prospective seller or buyer of such business or assets. If substantially all of our assets are acquired by a third party, the transferred assets will include the Personal and Transaction Data that third party holds about its customers.


4.5. We will disclose your Personal Information if we are under a duty to disclose or share your Personal and Transaction Data in order to comply with any legal obligation, or in order to enforce or apply our Terms of Service and other agreements; or to protect the rights, property, our safety, our customers, or others. This includes sharing information with other companies and organizations for fraud protection and credit risk reduction purposes.


4.6. If at any time you wish us to stop processing your personal data for the purposes set out above, you must contact us and we will take the appropriate steps to stop the processing. Please note that this may mean that your account will be closed.


  1. Rights of the data subject


5.1. We respect your privacy rights and will provide you with reasonable access to the personal information you have provided through your use of the Services. The main rights you have under the GDPR are as follows


  1. the right to information;
  2. the right to information;
  3. the right to rectification;

i.e. the right to erasure; the right to be forgotten;

  1. the right to restriction of processing;
  2. the right to object to processing;
  3. the right to data portability;
  4. the right to lodge a complaint with a supervisory authority; and
  5. the right to withdraw consent.

5.2. If you would like to access or change any other personal data we hold about you, or if you want us to delete information about you, you can email us. We will acknowledge your request within seventy-two (72) hours and process it promptly. We will respond to these requests within one month, although this period may be extended for particularly complex requests in accordance with applicable law. We will retain your information for as long as your account is active, as necessary to provide you with services, or to comply with our legal obligations, resolve disputes, and enforce our agreements.


5.3. You can update, correct, or delete your account information and preferences at any time by accessing your account. Please note that any changes you make will be reflected in the databases of active users immediately or within a reasonable period of time, but we may use any information you submit for backup, archiving, fraud and abuse prevention, analytics, to comply with legal obligations or in where we otherwise believe we have a legitimate reason to do so.


5.4. You can refuse to provide us with certain personal data. In this case, we may not be able to provide you with some or all of the features and functionality of the Service.


5.5. You have the right at any time to object to the processing of your personal information on legitimate grounds, except where permitted by applicable law.


5.6. In accordance with applicable law, we reserve the right to withhold personal information where disclosure would interfere with the rights and freedoms of others.


5.7. We may use your personal data for the purposes of automated decision-making when showing you your activities and offers based on your trends and interests. If such processing takes place, we will ask for your explicit consent and give you an opportunity to opt-out. We may also use automated decision-making to comply with legal obligations; in which case we will inform you of such processing. You have the right to object to the processing of your personal data for automated purposes at any time by contacting us via email.


  1. Advertising and Use of Cookies


We collect browser and cookie information when you first navigate our websites. We use cookies to offer you a better customer experience and to facilitate access. Certain cookies allow you to leave and re-enter our websites without re-entering your password. This is monitored by a web server.


For more information about how we use cookies, how you can control their use, and information about our web and mobile advertising, please see our Cookie Policy.


  1. Minors and the Protection of Children’s Privacy


7.1. Protecting the privacy of minors is particularly important. Our Service is not directed to children under the age of 18, and we do not knowingly collect personal information from children under the age of 18. If you are under the age of 18, you should not use or access the Service at any time or in any way. If we learn that the Service has collected personally identifiable information from anyone under the age of 18, we will take appropriate steps to delete that information. If you are a parent or legal guardian and discover that your child under the age of 18 has been granted an account on the Service, you may notify us by email and request that we delete your child’s Personal Information from our systems.


  1. Security


8.1. We take reasonable security measures to protect against loss, misuse and unauthorized access, alteration, disclosure or destruction of your information. We have taken steps to ensure the continued confidentiality, integrity, availability and resilience of systems and services that process personal data and will restore availability and access to information in a timely manner in the event of a physical or technical incident.


8.2. No method of transmission over the Internet, or method of electronic storage, is 100% secure. We cannot ensure or warrant the security of any information you transmit to us or store on the Service, and you do so at your own risk. We also cannot guarantee that such information cannot be accessed, disclosed, altered or destroyed through a breach of our physical, technical or organizational security measures. If you believe your personal information has been compromised, please contact us via email.


8.3. If we learn of a breach of security systems, we will notify you of the occurrence of the breach in accordance with applicable law.


  1. Privacy Preferences


9.1. Although we give you the ability to customize your privacy settings to limit access to certain personal information, you should be aware that no security measure is perfect or impenetrable. Also, we cannot control the actions of other users with whom you share your information. We cannot guarantee that any information you post or submit to the Service will not be viewed by unauthorized persons. We have taken the necessary steps to protect your personal information as much as possible during transmission, using technical and administrative security measures to reduce the risks of loss, misuse, unauthorized access, of disclosure and alteration of personal information. Some of the protections we use are firewalls and very strict data encryption that includes: 3 levels of encryption, physical access controls at each network point and information access authorization controls. Such protection is currently achieved through the following measures: database encryption with aes-256 algorithms, physical access controls (PAC) and information access authorization controls.


  1. Data Retention and International Transfers


10.1. The information we collect from you may be transferred to, and stored at, a location outside of the European Economic Area (“EEA”). It may also be processed by non-EEA staff working for us or one of our suppliers. By submitting your personal data, you agree to this transfer, storage or processing. We will take all reasonable steps to ensure that your information is treated securely and in accordance with this privacy policy.


10.2. All information you provide to us is stored on our secure servers.


10.3. Unfortunately, the transmission of information over the Internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your data transmitted through our website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security measures to prevent unauthorized access.


10.4. We transmit personal data using secure software that encrypts the data you enter. If we collect credit card or account information from you, we only disclose the last four digits of your credit card number when confirming an order. We maintain physical, electronic, and procedural safeguards associated with the collection, storage, and disclosure of customer personal information. Our security procedures mean that we occasionally request proof of identity before disclosing any personal information to you.


  1. Data Protection Officer


11.1. We have appointed a Data Protection Officer (“DPO”) who is responsible for matters relating to privacy and data protection. Our data protection officer can be reached by email.


  1. Changes to this Privacy Policy


12.1. Please note that this privacy policy may change from time to time. If we change this Privacy Policy in a way that affects how we use your personal information, we will notify you of the choices you have as a result of those changes. We will also post a notice of the change to this Privacy Policy.